Key Skill Analysis

English WorkKeys tailored to the individual requirements of every position

How can an employee's English needs be evaluated if the skills required for the job position are unknown?

English WorkKeys offers a clear answer to this question through its Key Skill Analysis—a unique English as a second language methodology developed by ACT's Industrial/Organizational psychologists.

With the help of employees with job experience, certified professionals conduct Key Skill Analysis to identify the English tasks the job requires in each skill area (reading, writing, speaking, listening) and assign the skill levels required to perform them.

For example

Does this flight attendant have the required English skill levels to perform her job?

No. Although she meets the necessary score in reading and exceeds the necessary score in listening, her writing and speaking abilities are weaker than the required skill level. The flight attendant should focus on improving her writing and speaking skills.